The claims operations platform for PA firms
Nothing slips.Every claim gets paid.
Clatus is one operator-grade workspace where public adjusting firms run the entire claim — pipeline, carrier email, documents, e-signed agreements, and the money — from first notice of loss to final payment.
Encrypted in transit & at restUS-hosted infrastructurePer-org isolation (RLS)
The status quo
Sound familiar?
Most claims teams run on a patchwork of disconnected tools. It works — until it doesn't.
Scattered communication
Carrier emails in one inbox, photos on a phone, notes in a notebook. Nobody on the team has the full picture of any claim.
Claims slipping through the cracks
A deadline you cannot see is a deadline you will miss. Stalled files and blown supplement windows cost real money.
Hours lost to admin
Re-typing the same info into five places, hunting for documents, rebuilding status reports — time that should go to claims.
The claim lifecycle
One platform, the full life of the claim
Every stage of a public-adjusting claim maps to a part of Clatus — the work moves forward without handing off to another tool.
- 01
Intake & sign-up
Open the claim, send the representation agreement, and get it e-signed by link — no printing, no scanning.
- E-signature agreements
- Document templates
- 02
Documentation
The policy gets parsed, field photos sync in, and every file lands on the claim where it belongs.
- AI policy parsing
- CompanyCam photos
- Claim documents
- 03
Carrier negotiation
Every carrier email threads itself to the claim, and inspections and deadlines sit on the team calendar.
- Gmail sync
- Communications timeline
- Google Calendar
- 04
Supplements & appraisal
Generate the appraisal demand letter from a template, and ask the claim assistant what the file supports.
- Demand-letter generation
- AI claim assistant
- 05
Settlement
The per-claim worksheet reconciles RCV, deductible, and your fee as the numbers land — no side spreadsheet.
- Financial worksheets
- Financial reporting
- 06
Payment collection
Track carrier payments as they arrive and project fees across the whole book, per claim and per firm.
- Payment tracking
- Fee projections
Connected through the platform
Every part works from the same claim record
Clatus isn't a bundle of tools — it's one record per claim, with each capability reading and writing the same file.
Claims
Pipeline & stages
Configurable stages, assignments, and statuses — the board the whole firm works from.
Money
Financials
Per-claim worksheets, carrier payments, fee projections, and firm-level reporting.
Paperwork
Documents & signing
Templates, generated demand letters and agreements, e-signed by link.
Clatus
One claim record
Every email, photo, document, and dollar lands here.
Comms
Email & calendar
Gmail threads filed to the claim, a carrier communications timeline, Google Calendar.
AI
Policy & claim AI
Policy PDF parsing and Q&A with cited answers, plus an assistant that knows the file.
Field
Photos & storm map
CompanyCam photos synced to the claim, and a live NWS severe-weather map tied to your book.
What flows between parts — a carrier email becomes a timeline entry, field photos become documentation, a signed agreement opens the claim, and a posted payment updates the worksheet. Enter it once; the whole file knows.
Everything in one place. Finally.
Built for claims professionals — not bent out of a generic project tool. Every claim, every dollar, every document, every thread.
A claims board you actually control
Every claim, exactly where it stands. Drag a card between stages — counts update, nothing slips.
Financial tracking that adds up
RCV, depreciation, deductible, net to firm — per claim, always reconciled.
Ask the policy, get a cited answer
Upload the policy PDF. Ask about coverage, exclusions, sublimits — answered against the document.
Gmail threads, attached to the claim
Connect Gmail and carrier threads file themselves against the right claim. Reply from inside — the team sees it.
Documents & e-signature
Generate letters and agreements from templates; clients sign by link.
CompanyCam photos
Field photos sync onto the claim, timestamped and organized.
Also live on the claim: carrier communications timeline, financial reporting, team roles & permissions, and a live NWS storm map tied to your book.
- Native iOS & Android app Beta
- Client & partner portal Beta
- Click-to-call from the claim Coming soon
Connects with the tools your team already uses
- GmailEmail
- Google CalendarScheduling
- CompanyCamField photos
- Anthropic ClaudePolicy AI
More integrations ship by customer demand — e-signature is built in
Pricing
Founding-member pricing
Three per-seat plans — Solo, Team, and Firm — being finalized with early customers now. Talk to us and lock in founding-member terms.
Solo
For a solo adjuster getting organized.
Early access — talk to us
- 1 user
- Visual claims pipeline
- Gmail sync & communications timeline
- Documents & e-signature
- Financial worksheets
Team
For firms of 2–15 running the whole claim in one place.
Early access — talk to us
- Everything in Solo
- AI policy parsing, Q&A & claim assistant
- CompanyCam photos & Google Calendar
- Financial reporting & fee projections
- Team roles & permissions
Firm
For established firms that need client-facing polish.
Early access — talk to us
- Everything in Team
- Branded client & partner portal (beta)
- Native mobile app access (beta)
- Dedicated onboarding & claims migration
Free trial available · no credit card to start.
Stop losing track of claims.
Every property claim, on one pipeline — from first notice of loss to final payment. Start a free trial with full access.